Terms of service

Welcome to URBANBAKELAB. These Terms of Service explain the conditions that apply when you visit our website, browse our products, place an order, or communicate with our business.

We provide practical drawing and measuring supplies intended to support schoolwork, creative projects, technical illustrations, geometric exercises, and everyday stationery needs. Our product selection includes plastic rulers, drawing compasses, and drawing pencils.

By accessing or using https://www.urbanbakelab.online/, you agree to these Terms, subject to all consumer rights and legal protections that cannot be waived under applicable law.

1. Business Information

This website is operated by:

Store Name: URBANBAKELAB
Legal Business Name: YERA CLEANING SERVICE LLC
Business Address: 16933 HELEN K DR, SPRING HILL, TAMPA, FL 34610, USA
Contact Person: Lakiya Adams
Customer Service Email: [email protected]
Website: https://www.urbanbakelab.online/

2. Acceptance of Terms

These Terms apply to all visitors and customers who access or use our website.

By browsing the website, submitting an order, or using our online services, you acknowledge that you have had the opportunity to review these Terms and the related policies published on the website.

If you do not agree with these Terms, you should discontinue use of the website.

These Terms should be read together with our:

  • Return and Refund Policy.

  • Privacy Policy.

  • Shipping Policy.

  • Contact Information.

  • Legal Notice.

If a mandatory legal requirement conflicts with a provision in these Terms, the mandatory legal requirement will control.

3. Products and Store Description

URBANBAKELAB offers drawing and stationery-related products.

Our product range may include:

Plastic Rulers: Measuring and straight-line drawing tools designed to assist with school assignments, diagrams, layouts, and other measuring activities.

Drawing Compasses: Geometric drawing instruments designed to help users construct circles, arcs, and other curved shapes.

Drawing Pencils: Writing and drawing tools intended for sketching, drafting, outlining, shading, and general creative activities, depending on the specific product.

Product availability, design, size, color, material, packaging, and specifications may vary by listing.

Customers should review each product page carefully before completing an order.

4. Product Descriptions and Images

We make reasonable efforts to provide product information that is clear and accurate.

Product photographs are intended to help customers understand the general appearance and features of the items offered.

Actual colors or visual details may vary slightly due to display settings, lighting, photography, or manufacturing variations.

Where measurements, materials, pencil grades, scale markings, compass features, or included accessories are important to a purchase decision, customers should review the individual product specifications.

A minor visual difference does not excuse a material discrepancy between the product supplied and the description presented at the time of purchase.

5. Appropriate Product Use

Products should be used for their intended purposes and handled responsibly.

Plastic Rulers

Plastic rulers should be used on suitable work surfaces and handled in a way that avoids unnecessary bending, impact, or breakage.

Measurement markings should be read carefully, and users should not rely on a ruler that is cracked, distorted, or visibly damaged for precision work.

Drawing Compasses

Drawing compasses may contain pointed or sharp components. Users should handle them carefully, particularly when opening, adjusting, storing, or transporting the instrument.

Compasses should be kept away from young children unless used under appropriate adult supervision.

Drawing Pencils

Drawing pencils should be sharpened and handled with reasonable care. Pencil tips may break under excessive pressure, and sharpened points should be kept away from eyes, skin, and other vulnerable areas.

Product-specific instructions and warnings should be followed where provided.

6. Orders and Order Acceptance

When you submit an order through our website, you are requesting to purchase the selected items under the information displayed during checkout.

An automated order acknowledgment may confirm that we have received your request. It does not necessarily mean that every order has completed all verification and acceptance procedures.

We may contact you if:

  • Payment cannot be verified.

  • Essential order information is missing.

  • A product is unavailable.

  • A pricing or technical error affects the order.

  • We identify activity that reasonably requires verification.

If an order cannot be fulfilled, we will notify you and arrange any required cancellation or refund in accordance with applicable law.

7. Pricing and Payment

Product prices and applicable charges will be shown during the checkout process.

Unless otherwise stated, the price payable is the amount displayed before you confirm your order, including applicable shipping charges and taxes disclosed at checkout.

We may accept the payment methods displayed on the website at the time of purchase.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payments may be processed through third-party payment service providers, which may operate under separate terms and privacy policies.

We do not guarantee that every payment method will be available at all times.

8. Shipping Charges

Our standard shipping pricing is:

  • Free shipping for orders with a merchandise subtotal of $10.00 or more.

  • $5.99 shipping fee for orders with a merchandise subtotal below $10.00.

The applicable shipping charge will be displayed during checkout.

Shipping estimates, order processing, tracking, and delivery conditions are explained in our Shipping Policy.

9. Delivery and Shipment Delays

We aim to process and ship orders within the timeframes displayed on the website or during checkout.

Delivery estimates are not guaranteed unless expressly stated as a guaranteed delivery commitment.

If we become unable to ship an order within the applicable promised timeframe, we will provide the required delay notice, cancellation option, or refund in accordance with applicable federal law, including the FTC Mail, Internet, or Telephone Order Merchandise Rule.

Customers should provide accurate delivery information when placing an order.

10. Returns, Refunds, and Exchanges

Our voluntary return period is generally 30 calendar days after delivery, subject to the conditions described in the Return and Refund Policy.

Products intended for drawing and measuring should be returned in a condition consistent with the applicable return requirements.

For example, rulers should not have avoidable cracks or permanent markings, drawing compasses should include their supplied components, and packaged pencils should remain reasonably intact for a voluntary change-of-mind return.

These conditions do not restrict applicable remedies for defective, damaged, incorrect, or misdescribed products.

Please consult the Return and Refund Policy for instructions.

11. Order Cancellation

If you wish to cancel an order before shipment, contact us promptly at [email protected].

We will determine whether the order can still be stopped.

If the order has already been shipped, the applicable return process may be used after delivery, subject to any mandatory legal rights.

Where applicable law requires cancellation and refund because an order cannot be shipped within the permitted timeframe, we will follow those requirements.

12. Promotions and Discounts

We may offer discounts, promotional codes, limited-time offers, or other special pricing from time to time.

Each promotion may have specific conditions, including validity dates, eligible products, minimum purchase amounts, or other clearly disclosed restrictions.

Promotional terms will apply only to the extent that they are lawful and do not remove mandatory consumer protections.

13. Intellectual Property

The website may contain protected content, including written descriptions, graphics, photographs, logos, designs, layout elements, and other materials.

Unless otherwise stated, these materials are owned by or licensed to their respective rights holders.

You may use the website for ordinary personal browsing and shopping purposes. You may not reproduce, redistribute, modify, commercially exploit, or publicly display protected website content without appropriate authorization, except where permitted by law.

14. Website Availability

We aim to keep our website accessible and functioning properly.

However, uninterrupted service cannot be guaranteed. The website may occasionally be unavailable because of maintenance, technical errors, hosting issues, network interruptions, or circumstances outside our reasonable control.

We may update, modify, or discontinue certain website features where reasonably necessary, subject to applicable legal obligations and without improperly affecting confirmed customer rights.

15. Prohibited Conduct

You agree not to use the website to:

  • Engage in fraudulent purchases or payment activity.

  • Submit false or misleading personal information.

  • Interfere with website operations or security.

  • Attempt unauthorized access to restricted systems.

  • Introduce malicious software or harmful code.

  • Violate applicable laws or the rights of other persons.

  • Copy or exploit protected content without authorization.

We may take reasonable action to protect the website, our customers, and our business from misuse.

16. Third-Party Services

The website may rely on third-party services for payment processing, website hosting, delivery, security, or other operational functions.

Such services may be governed by their own contractual terms and privacy practices.

We are not responsible for external services beyond our reasonable control, except where applicable law imposes responsibility.

17. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

To the extent permitted by applicable law, we are not responsible for losses caused solely by unauthorized use of the website, misuse of products, failure to follow reasonable product instructions, or events beyond our reasonable control.

This provision does not exclude or limit any applicable consumer rights, product safety obligations, or other liability that cannot legally be excluded.

18. Privacy

Personal information collected through the website is handled in accordance with our Privacy Policy.

The Privacy Policy explains how information may be collected, used, retained, protected, and shared with service providers.

By using the website, you acknowledge that you have had the opportunity to review that Policy.

19. Governing Law

These Terms are governed by the laws of the State of Florida and applicable federal laws of the United States, without excluding any mandatory consumer protection rights that may apply to a particular transaction.

Any dispute will be handled by a court with proper jurisdiction under applicable law.

Nothing in these Terms is intended to deprive a consumer of a legal right that cannot be waived.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permitted.

The invalid provision will be interpreted or replaced, where possible, in a manner consistent with its original lawful purpose.

21. Changes to These Terms

We may update these Terms to reflect changes in products, services, website operations, or legal requirements.

The latest version will be published on our website with its effective date.

Changes will not retroactively remove rights that customers have already acquired under applicable law.

22. Contact Information

For questions regarding these Terms, product information, payments, orders, or website use, please contact:

YERA CLEANING SERVICE LLC
Attention: Lakiya Adams
16933 HELEN K DR
SPRING HILL, TAMPA, FL 34610
USA

Email: [email protected]
Website: https://www.urbanbakelab.online/

Thank you for choosing URBANBAKELAB. We appreciate your business and hope our drawing and measuring tools contribute to your learning and creative work.